Access structured information for aesthetic complications, treatment planning, and patient consultations — aligned with current UK clinical standards.”
Help Centre
General
Everything you need to know about Complications Guru and what we do.
Complications Guru is an AI-powered platform designed specifically for aesthetic practitioners. It provides instant, evidence-based guidance for managing complications, planning treatments, navigating patient consultations, and maintaining compliance with UK best practices.
No. Complications Guru is a support tool designed to complement your existing training and experience. It provides evidence-based guidance to help inform your clinical decision-making, but should always be used alongside your professional judgement and training.
It's designed for all aesthetic practitioners including doctors, nurses, dentists, and other qualified professionals who perform aesthetic treatments and want access to expert guidance. Whether you're newly qualified or highly experienced, the platform provides valuable support.
Our AI is regularly updated with the latest clinical guidelines, research papers, and UK best practices to ensure you're always receiving current, evidence-based advice. We work continuously to incorporate new findings and updated protocols.
Using The Platform
Questions about how the platform works and what you can do with it.
Simply type your question or describe your clinical scenario in plain language. Our AI will provide detailed, evidence-based guidance tailored to your specific situation. You can ask follow-up questions to get more detail on any aspect of the response.
You can ask about any aspect of aesthetic medicine including: complication management (vascular occlusions, allergic reactions, infections), treatment planning, patient consultations, informed consent, aftercare protocols, risk assessment, UK regulations and compliance, and much more.
Yes. Complications Guru is fully responsive and works on all devices including smartphones, tablets, and desktop computers. Access it from any modern web browser — no app download required.
Yes. All your conversations are saved to your account so you can refer back to previous guidance at any time. This is especially useful for ongoing patient cases or when you want to revisit a protocol.
No. Both the monthly and annual plans include unlimited conversations. Ask as many questions as you need — there are no usage caps or hidden limits.
Pricing & Billing
Questions about plans, payments, trials, and subscriptions.
No. You can start your 7-day free trial without entering any payment details. You'll only be asked to choose a plan when your trial period ends.
We offer two plans: Monthly at £12.99/month and Annual at £100/year (saving over 35%). Both plans include identical features — full access to the AI advisory, unlimited conversations, and email support. See our pricing page. for full details.
Yes. You can switch between plans at any time from your account settings. If you switch from monthly to annual, the change takes effect at your next billing date.
We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. All payments are processed securely and your financial data is never stored on our servers.
If you're not satisfied with the platform, contact us within 14 days of your first payment and we'll arrange a full refund. No questions asked.
Safety & Privacy
How we protect your data and ensure the safety of our guidance.
Yes. We take data privacy seriously. Your conversations and account data are kept strictly confidential and are never shared with third parties. We comply with UK data protection regulations including GDPR.
No. We strongly advise against including any patient-identifiable information in your conversations. You can describe clinical scenarios and symptoms without identifying the patient. This is both a best practice and a data protection requirement.
Our AI is trained on comprehensive, evidence-based clinical knowledge and follows UK best practice guidelines. However, it's important to remember that AI guidance should complement — not replace — your clinical training and professional judgement. Always use the guidance alongside your expertise and, where appropriate, consult with colleagues.
All payments are processed securely via Stripe, a PCI-compliant payment processor. Your card details are never stored on our servers and all transactions are encrypted.
Your Account
Managing your account, login, and subscription settings.
Click the "Register" button on any page and fill in your details. It takes less than a minute. Your 7-day free trial starts immediately — no credit card required.
Click the "Forgot Password" link on the login page. Enter your email address and you'll receive instructions to reset your password. If you don't receive the email, check your spam folder or contact support.
Log in to your account and navigate to your account settings. From there you can view your current plan, switch plans, update your payment method, or cancel your subscription.
Yes. If you wish to delete your account and all associated data, please contact us at hello@complicationsguru.co.uk. We'll process your request in accordance with GDPR requirements.
Can’t find what you’re looking for? Our team is happy to help with any questions you might have.
Start your 7-day free trial and generate structured information across clinical, business, and marketing areas — aligned with UK standards.
Full access to all modules. Cancel anytime. Card details required. No charge if cancelled within trial period.